Sales Engineer Romania

Job ID
2017-20465
PL-
Country
Poland

Overview

Discover Trend

Trend Micro Incorporated, a global cloud security leader, creates a world safe for exchanging digital information with its Internet content security and threat management solutions for businesses and consumers. A pioneer in server security with over 25 years experience. We deliver top-ranked client, server and cloud-based security that fits our customers' and partners' needs, stops new threats faster, and protects data in physical, virtualized and cloud environments. Powered by the Trend Micro Smart Protection Network infrastructure, our industry-leading cloud-computing security technology, products and services stop threats where they emerge, on the Internet, and are supported by 1,000+ threat intelligence experts around the globe. For additional information, visit www.trendmicro.com

 

Discover You                       
At Trend, we are always looking for top talent. We hire capability 1st, and you will work with the best. When you join us, you have direct access to any level, and freedom to make an impact and influence. We expect leadership, not management. With Trend Micro, you drive your own development. We encourage thought leadership and advocate internal opportunity. Trend is like nowhere else. We embrace all of our differences and are motivated by challenge. We’re not just all about the money. You are recognised for your passion to succeed, and can be the best part of yourself here.

Discover your next exciting career opportunity….

 

As Sales Engineer you are a Trendsetter in driving Cyber-Security business together with your Account and Channel managers within Trend Micro. With your technical competence, it is expected that you help defining, accelerating Trend Micro’s business within the geographical territory by promoting the business benefits of the Trend Micro Solutions. At those customers and partners you will become the technical trusted advisor on Cyber-Security. Listening to the customers business challenges and security concerns is key to define and create high quality content in the following areas:

 

  • White board, Powerpoint and/or other presentation techniques
  • Competitive Intelligence
  • Demo and POC templates and scripts
  • Deployment Best Practices
  • Whitepapers and Technical Note

The Responsibilities

The SE will be involved in technical engagements from the pre-sales phase to deployment phase, which includes:

  • Deliver Pre sales support across the Trend Micro product lines 
  • Designing solution and high level architecture together with the solutions architect teams.
  • Providing consultative product and solution expertise
  • Delivering training
  • Installing and configuring Trend Micro solutions (POC) 
  • Identifying system integration requirements and working with in-house professional services and / or outside system integrator partners to deliver integration solutions
  • Working with company support personnel to ensure ongoing quality support
  • Collaborating with the product application development team to identify and realise technical improvements to the product
  • Contribute to departmental best practices, strategies, methodologies and documentation, for increased efficiencies.

You Are

  • Strong at multi-tasking and problem resolution abilities 
  • Able to effectively and efficiently instruct and guide customers on-site, online, and via telephone is essential
  • Able to manage own time effectively is a requirement for success
  • A quick learner with desire to learn new tools and techniques
  • Strong at verbal and written communication, customer service, account management and negotiation skills, with the ability to interface with a diverse set of clients
  • Moderate coaching and mentoring skills are essential
  • Able to present to a large group / audience at shows and other events
  • Able to work productively with the immediate team and channel partners and can engage with the product, marketing, and other members of the extended team
  • Work in a fast-paced, high-pressure environment under minimal supervision to provide detailed technical knowledge of Trend Micro software products
  • Able to provide software/network troubleshooting on complex technical issues

You Have

  • 5+ years SE experience and/or professional services experience required
  • 5+ years’ experience with Microsoft Windows and Linux Host / Server Operating Systems including system security.
  • 5+ years’ experience in computer software or systems including security products (Malware detection, Intrusion Detection, Content Security)
  • Strong IP networking solution knowledge and skill set (e.g. Cisco CCNA, CCNP or equivalent)
  • Strong knowledge of virtualisation and cloud technologies like VMware, AWS, Azure.
  • Certified Information Systems Security Professional (CISSP) certification
  • Strong knowledge in the Cyber-security technologies
  • Excellent English Language skills
  • A degree or equivalent combination of education and experience in information security software or systems.
  • Working knowledge of Gateway Security (e-mail and Web security)

 

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