Technical Trainer

Job ID
2017-20567
GB-
Country
UK

Overview

Discover Trend: Since 1988, Trend Micro has been an internet security pioneer tackling an expanding malware landscape. When you join Trend, you join a unique global family with more than 25 years of history, marked by an entrepreneurial spirit and vision that has assured our products are always on the cutting edge in a very competitive field.

Discover You: At Trend, we are always looking for top talent. We hire capability 1st, and you will work with the best. When you join us, you have direct access to any level, and freedom to make an impact. We expect leadership, not management. With Trend Micro, you drive your own development. We encourage thought leadership and advocate internal opportunity. Trend is like nowhere else. We embrace all of our differences and are motivated by challenge. We’re not just all about the money. You are recognized for your passion to succeed, and can be the best part of yourself here.

 

Technical Trainer

Contract type:                   Permanent, full-time

Contract duration:              n/a

Reporting to:                     European Technical Training Manager

Salary:                              Competitive, with associated benefits

Location:                           Flexible: office, home-office, European locations

Travel:                              Average 40% European travel

 

Welcome to Trend Micro’s European Technical Training Team responsible for technical training for partners, customers and internal teams. Through technical enablement we have considerable impact on customer and employee retention. You will be part of a growing strategic team delivering training on Trend Micro solutions as well as technology and threat training.

The Responsibilities

  • You will conduct training needs analysis for multiple audiences where required
  • You will devise technical training according to identified needs
  • You will develop courseware independently or in collaboration with other training and product development teams
  • You will execute training sessions, webinars and workshops for external and internal audiences at home and abroad (Europe)
  • You will observe and evaluate results of training sessions and programs
  • You will keep up to date with Trend Micro solutions, third party technologies and threats through official training and self-learning

You Are

  • Fluent in English
  • Enthusiastic, flexible, inquisitive and organized
  • Able to work independently and as part of a team
  • Able to manage your time autonomously and meet tight deadlines
  • An autodidact
  • Paying attention to detail
  • A versed communicator
  • Able to influence without power

You Have

  • Proven experience as a technical trainer
  • Experience in technical courseware development
  • Degree/or adequate work experience in a relevant technical field
  • Technical support experience an advantage

Apply

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