Technical Trainer Munich

Job ID


Technical Trainer

Contract type:                   Permanent, full-time

Contract duration:              n/a

Reporting to:                     European Technical Training Manager

Salary:                              Competitive, with associated benefits

Location:                           Flexible: office, home-office, European locations

Travel:                              Average 40% European travel


Welcome to Trend Micro’s European Technical Training Team responsible for technical training for partners, customers and internal teams. Through technical enablement we have considerable impact on customer and employee retention. You will be part of a growing strategic team delivering training on Trend Micro solutions as well as technology and threat training.

The Responsibilities

  • You will conduct training needs analysis for multiple audiences where required
  • You will devise technical training according to identified needs
  • You will develop courseware independently or in collaboration with other training and product development teams
  • You will execute training sessions, webinars and workshops for external and internal audiences at home and abroad (Europe)
  • You will observe and evaluate results of training sessions and programs
  • You will keep up to date with Trend Micro solutions, third party technologies and threats through official training and self-learning

You Are

  • Fluent in English and German (Additional fluency in French would be an advantage)
  • Enthusiastic, flexible, inquisitive and organized
  • Able to work independently and as part of a team
  • Able to manage your time autonomously and meet tight deadlines
  • An autodidact
  • Paying attention to detail
  • A versed communicator
  • Able to influence without power

You Have

  • Proven experience as a technical trainer
  • Experience in technical courseware development
  • Degree/or adequate work experience in a relevant technical field
  • Technical support experience an advantage


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