• Solution Architect - Cloud [Open to be based in any Major European Cities]

    Job ID
    2018-21035
    Location
    NL-Amsterdam Zuid-Oost
    Country
    Netherlands
  • Overview

    This position is open to be based out of any major European City

     

    Are you passionate about working for one of the global leaders in enterprise cyber security solutions? Our growing solution architecture team help make the world safe for businesses to exchange digital information.

    As a Solution Architect, you will act as a technical bridge between our product and field sales teams by driving the creation of high quality content around the Trend Micro Product and Solution portfolio based around cloud solutions and linked technologies. You will partner with our field teams in customer engagements, evangelising our solutions though demos, proof of concepts and presentations. You will work on standard methodologies around deployments, whitepapers and technical notes and be aware of any competitive intelligence. You will also be confident project managing larger customer and partner engagements.

    We provide direct access to advancement opportunities and the freedom to make an impact. We encourage thought leadership and advocate for internal opportunities. You drive your own development. You are recognized for your passion to succeed and allowed to be the “The Best Part of Yourself.” With us, you have the opportunity to thrive in an industry that is dominating the news worldwide. At Trend, we look for people who have the passion and energy to challenge old ways of thinking and to be an agent of change. We believe in working hard, thinking smart, and having fun in the process.

    The Responsibilities

    You will be involved in technical engagements in a presales and business development functions. Your responsibilities include:

    • Delivering solution architecture support on cloud technology for our product lines. You can develop key strategies to solve complex technical scenarios
    • You take responsibility for crafting solutions and high level architecture while also providing consultative expertise around cloud technology
    • You can identify system integration requirements and working with our in-house professional services and outside system integrator partners to deliver integration solutions
    • You can deliver sales enablement and work with our company support personnel to ensure ongoing quality support
    • You will develop close relationships with our development and product management teams in Ottawa and Taiwan to develop future capabilities of our product set in the cloud space.

    You Are

    • A strong multi-tasker with excellent problem solving resolution abilities
    • Able to effectively and efficiently instruct and guide our customers on-site, online, and through the telephone
    • Able to handle you own time effectively and are a self starter with the ambition to continuously learn new tools and techniques
    • Capable of working in a dynamic, high-pressure environment under minimal supervision to provide detailed technical knowledge of cloud solutions
    • Confident presenting to large groups and audiences at events and customer site with the flexibility to adapt technical product presentations for technical and non-technical audiences
    • Excellent at providing software and networking troubleshooting on complex issues (desired but not required)

    You Have

    •  Several years of experience working in presales or professional services with a background in software or systems including an enterprise level knowledge of cloud solutions (AWS, Kubernetes, Python, Container Technology, VMware)
    • Strong verbal and written communication, customer service and account management skills, with the ability to collaborate with a diverse set of clients
    • The dedication to mentor and coach other team members and the demonstrable capability to execute and deliver results while keeping a friendly attitude and approach when working under pressure
    • A Degree or the equivalent working experience in technology
    • The availability to travel up to 50% of the time

    Equal Opportunities Statement:

    At Trend Micro, we embrace change, empower people, and encourage innovation in a connected world. Our diversity and multicultural workforce are key contributing factors to our success across the globe. We like to have fun while taking our culture seriously. We are an equal opportunity employer and are committed to this regardless of race, colour, religion, sex, nationality, age, citizenship, sexual orientation, marital status, gender identity or veteran status. We do not allow discrimination or harassment of any kind.

     

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