• Solution Architect - (can be based in any major european city)

    Job ID
    NL-Amsterdam Zuid-Oost
  • Overview

    This position is open to be based out of any major European City


    This role is responsible for providing technical and business support of the Europe technical and sales teams. 

    The Responsibilities


    • Integrating the trend micro product range with industry standard 3rd party applications and technologies to deliver the best solutions for customers, with focus on TippingPoint IPS and Managed Detection and Response service.
    • Identifying of new sales opportunities and new projects (technical business development)
    • Delivering consultancy style bespoke selling techniques to major customers including concept, design, testing, implementation and ongoing solution improvement and upselling.
    • Collaborative technical input into consumer solution packaging and upselling
    • Solve Customer problems with best practice solutions, make these solutions duplicable as far as possible, whilst creatively utilizing bespoke techniques
    • Identify additional opportunities within existing customers
    • Interface between Product Management, development and partners
    • Train and empower Trend Micro partners with the best networking and network security knowledge.
    • Project management regarding internal and external resource planning, coordination of customizing projects, platform integration
    • Maintain and increase security knowledge, become a trusted expert for customers and colleagues

    You Are

    • Ability and willingness to travel Europe wide
    • Expert knowledge of security industry, products and protocols.
    • Expert knowledge of networks, operating systems, applications and the interaction of these to form a solution.
    • Expert knowledge of SOC operations
    • Good knowledge of Incident Response processes and techniques
    • Ability to handle critical customer issues/problems. Able to determine problems and deliver known solutions with a high level of customer satisfaction.
    • Good verbal and written communication skills.
    • Excellent ability to communicate complex scenarios, interacting with both technical and non technical resource demonstrating clearly the values of the solution.
    • Proven examples of creative design integrations that cross multiple architectures, designs and levels to build a complex solution from component parts.
    • Demonstrated ability in solution selling, including being able to identify and analyse information to find direct, indirect and contributory problem parts, and utilizing this information to deliver creative solutions to customer problems
    • Proven ability to cross reference technical and commercial business drivers and provide solutions that deliver a collaborative understanding of true customer need.

    You Have

    • Proven networking experience within complex customer environments, project management and network consultancy experience
    • Previous experience on IPS technology is required, knowledge of TippingPoint solutions is a plus.
    • Desirable: industry standard qualifications across a number of different related fields (eg Cisco, Unix, Microsoft, security based products)   
    • Ability to develop in Python
    • CEH or equivalent certification/training would be a plus
    • Fluent in English; additional European language would be a plus      

    Equal Opportunities Statement:

    At Trend Micro, we embrace change, empower people, and encourage innovation in a connected world. Our diversity and multicultural workforce are key contributing factors to our success across the globe. We like to have fun while taking our culture seriously. We are an equal opportunity employer and are committed to this regardless of race, colour, religion, sex, nationality, age, citizenship, sexual orientation, marital status, gender identity or veteran status. We do not allow discrimination or harassment of any kind.



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