• Cloud Contents and Operations Developer

    Job ID
  • Overview


    Do you want to work for one of the global leaders in enterprise data & cyber security solutions?


    Discover Trend: Since 1988, Trend Micro has been an internet security pioneer tackling a fast-growing malware landscape. When you join Trend, you join a rare global family with 30 years of history, marked by an entrepreneurial spirit and vision that has assured our products are always on the cutting edge in a very competitive field. In Cork, we established our European Operations Centre in 2003 and employ approximately 250 people across the following functions: Centralised Sales, Technical Support, Customer Operations, Information Services, Financial Services, Human Resources and Corporate Social Responsibility.


    Discover You: At Trend, we are always looking for top talent. We hire capability 1st, and you will work with the best. When you become a part of Trend, you have direct access to any level, and freedom to make an impact and influence. We expect leadership, not management. With Trend Micro, you drive your own development. We encourage thought leadership and advocate internal opportunity. Trend is like nowhere else. We embrace all of our differences and are motivated by challenge. You are recognised for your passion to succeed, and can be the best part of yourself here.


    The role: Trend Micro are looking for a Cloud Contents and Operations Developer to join the Product Cloud Team in their European Operations Centre in Cork City.


    The Responsibilities

    • Take ownership of day to day activities around contents delivered globally to all Product Cloud users: installation, configuration and publishing of software products and templates
    • Support roll-out of Trend Micro’s software inside Product Cloud by working with PMs and PMMS to help product teams with the release of new product versions
    • Develop labs and scenarios to provide users with powerful ad-hoc showcase of product features and functionalities
    • Provide continuous optimization of existing contents, enabling customers globally to access newest releases timely while gathering data insights on activities to further enable Product Cloud strategy
    • Scale contents delivery and infra operations by developing solutions to automate devops services and infra management to guarantee rock solid service and reduce human intervention
    • Contribute to the design, implementation and operation of new infra services and applications by working with our team of cloud architects and developers to provide innovative solutions to our business partners
    • Contribute to company-wide virtual teams and functional communities


    You Are

    • Passionate about anything that can be installed, configured and run inside a computer or an entire datacentre!
    • Driven by dev-ops approach, using coding and automation to address recurring tasks and improve user experience
    • Entrepreneurial, self-driving and highly-motivated, with a “can-do” and always positive approach, willing and capable to learn new technologies quickly
    • Organized and able to manage your time effectively, always willing to go the extra mile to support users and major projects on a global scale
    • Friendly and approachable with colleagues and users, excellent in verbal and written communication, open minded and creative

    You Have

    • Experience with Trend Micro or security products essential
    • Solid experience installing and using Windows and Linux operating systems, administering web and mail servers, configuring 3rd party applications and appliances
    • Good knowledge in one or more of the following technical domains: Virtualization, Scripting, Coding, Cloud (Public, Private or Hybrid)
    • Experience with VMware, AWS, Azure, desirable
    • Experience with coding or scripting desirable
    • Familiarity with cybersecurity solutions and scenarios desirable

    At Trend Micro, we embrace change, empower people, and encourage innovation in a connected world. Our diversity and multicultural workforce are key contributing factors to our success across the globe. We like to have fun while taking our culture seriously. We are an equal opportunity employer and are committed to this regardless of race, colour, religion, sex, nationality, age, citizenship, sexual orientation, marital status, gender identity or veteran status. We do not allow discrimination or harassment of any kind.


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