• Sales Engineer

    Job ID
    2018-21301
    Location
    DE-
    Country
    Germany
  • Overview

    Discover Trend

    Join Trend Micro in our mission to defend the online lives of businesses and consumers.

    We’re a global cloud security leader; a pioneer in server security with over 25 years delivering top-ranked client, server and cloud-based security to cater to the needs of our customers and partners.

    Powered by the Trend Micro™ Smart Protection Network™ infrastructure, our industry-leading cloud-computing security technology, products and services stop new threats as they emerge and provide the highest protection for data in physical, virtualized and cloud environments.

    No wonder we’re supported by 1,000+ threat intelligence experts around the globe!

     

    Working here...

    Our values are at the heart of everything we do:

    Customer: We consider the customer’s needs above everything else and we’re passionate about doing so!

    Change & Innovation: We know there’s always room for improvement so here at Trend we encourage you to be an advocate for change. Sometimes you might get it wrong- but we see failure as a chance to learn for those who dare to take a risk.

    Collaboration: Everyone gets a voice; everyone will be heard.

    Trustworthiness: We hire capability first, and you will work with the best. You will have direct access to any level, and freedom to make an impact and influence in your own unique way. Expect support and role models, not micromanagement.

     

    Sales Engineer 

    As a Sales Engineer at Trend Micro, you will be the technical expert on our entire range of products. You’ll work closely with our field sales teams by driving the creation of high quality content and actively participating in technical engagements from the pre-sales phase to deployment phase.

    A large part of your role will be customer facing both through guidance and coaching on-site, online, and via telephone and through presentations to large audiences at shows and events. Therefore you should have the ability and desire to make complex tech accessible to customers who don’t understand it, as well as negotiating with experts.

     

    The Responsibilities

     

    The SE will be involved in technical engagements from the pre-sales phase to deployment phase, which includes:

    • Deliver Pre sales support across the Trend product lines 
    • Designing solution and high level architecture
    • Providing consultative product and solution expertise
    • Delivering training
    • Installing and configuring Trend Micro solutions (both POC and Post sales) 
    • Identifying system integration requirements and working with in-house professional services and / or outside system integrator partners to deliver integration solutions
    • Working with company support personnel to ensure ongoing quality support
    • Collaborating with the product application development team to identify and realise technical improvements to the product
    • Contribute to departmental best practices, strategies, methodologies and documentation, for increased efficiencies.

    You Are

    • A teamplayer who enjoys working collaboratively and with agility to ensure clients get the best experience possible. 
    • Driven by knowledge; you'll be keen to become an expert in our product line. 
    • Dedicated to protecting the world from online threats. 

    You Have

    • Demonstrable experience selling, advising or consulting for complex software solutions

    • Experience in computer software or systems including security products (Malware detection, Intrusion Detection, Content Security)

    • Strong IP networking solution knowledge and skill set (e.g. Cisco CCNA, CCNP or equivalent)

    • Strong knowledge of virtualisation technologies (VMware vSphere)

    • Strong knowledge of enterprise security technologies

    • Working knowledge of Gateway Security (e-mail and Web security)

    • Fluency in German and English

    • A desire to protect the world from Cyber Attacks!

     

    Apply

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