Since 1988, Trend Micro has been an internet security pioneer tackling an expanding malware landscape. When you join Trend, you join a unique global family with more than 25 years of history, marked by an entrepreneurial spirit and vision that has assured our products are always on the cutting edge in a very competitive field. The company established its EMEA Operations Centre in Cork in 2003 and employs approximately 250 people across the following functions: Centralised Sales, Technical Support, Customer Operations, Information Services, Financial Services, Human Resources and Corporate Social Responsibility.
At Trend, we are always looking for top talent. We hire capability 1st, and you will work with the best. When you join us, you have direct access to any level, and freedom to make an impact and influence. We expect leadership, not management. With Trend Micro, you drive your own development. We encourage thought leadership and advocate internal opportunity. Trend is like nowhere else. We embrace all of our differences and are motivated by challenge. We’re not just all about the money. You are recognised for your passion to succeed, and can be the best part of yourself here.
Discover your next exciting career opportunity….
Technical Customer Service Manager
The Role: The retention of customers is critical to the success of an enterprise software business. If you are passionate about driving adoption and success within a defined set of customers then the Customer Service Manager (CSM) role for you. The team of CSM’s in Trend Micro work collaboratively to provide the best possible support experience for our customers. With the threat landscape constantly evolving you will get the opportunity to become a security expert by developing your skills in the areas of threats, security products and customer domain.