• UK Sales Operations Director

    Job ID
  • Overview



    Discover Trend

    Trend Micro Incorporated, a global cloud security leader, creates a world safe for exchanging digital information with its Internet content security and threat management solutions for businesses and consumers. A pioneer in server security with over 25 years’ experience. We deliver top-ranked client, server and cloud-based security that fits our customers' and partners' needs, stops new threats faster, and protects data in physical, virtualized and cloud environments. Powered by the Trend Micro Smart Protection Network infrastructure, our industry-leading cloud-computing security technology, products and services stop threats where they emerge, on the Internet, and are supported by 1,000+ threat intelligence experts around the globe. For additional information, visit www.trendmicro.com

    Discover You   

    At Trend, we are always looking for top talent. We hire capability 1st, and you will work with the best. When you join us, you have direct access to any level, and freedom to make an impact and influence. We expect leadership, not management. With Trend Micro, you drive your own development. We encourage thought leadership and advocate internal opportunity. Trend is like nowhere else. We embrace all of our differences and are motivated by challenge. We’re not just all about the money. You are recognised for your passion to succeed, and can be the best part of yourself here.

    Discover your next exciting career opportunity….

    Director Sales Operations UK


    We are currently looking for an experienced Sales Operations Director to support our high growth sales organisation in the UK.  As part of the UK leadership team you will play a key role in defining and executing the strategy for our UK Business.  This is a senior role that will have critical influence on decision making within the organisation. 


    The Director Sales Operations UK reports to the VP Europe and will be a trusted advisor and support the VP Europe and Sales in their role.

    The Responsibilities


    • Owns and manages the UK planning and budgeting processes.  Brings the UK leadership team together to set the strategic direction for the UK business, to build the business plan and to execute on the business plan
    • Aligning Trend Micro sales roles with market opportunity in association with the sales leader.  Understanding cost structure, market potential, revenue potential and most productive model to achieve revenue potential.
    • Proactively create and monitor key metrics to drive the focus of sales & marketing organisation.  Track business performance and recommend adjustments to the business and plan based on performance.
    • Manage the quarterly sales forecasting cadence within the sales organization.
    • Directly manage UK Sales Support team
    • Directly manage UK Customer Success team
    • Driving sellers behaviours via tying business targets to the compensation plans, sales incentives and the goals of the sellers.
    • Builds peer support and strong internal-company relationships with other key personnel.

    You Are

    • A strong relationship manager: Director Sales Operations must act as the co-ordinator between sales, technical, marketing and HR.
    • Detailed yet Strategic:  Able to dig into the details and at the same time keep focused on the bigger picture and the overall business strategy.

    • Able to produce high quality work with key attention to detail.

    You Have

    • 7 to 10 years experience in a senior sales operations role
    • Excellent analytical, collaboration, troubleshooting, decision making, organizational, time management and communication skills.
    • Knowledge of CRM, Sales Automation and Business Intelligence tools.
    • Business Acumen:  Understand why decisions are made.  Ability to analyse requirements and come to conclusion that best meets business needs.  Ability to decline decisions that are not aligned to the business objectives.
    • Demonstrated ability to multi-task, handling multiple projects simultaneously, in a fast-paced, constantly evolving environment.
    • Strong capability to develop clear action plans and drive processes with numerous interdependencies.


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