• Technical Manager ALPS

    Job ID
    2019-21723
    Location
    CH-
    Country
    Switzerland
  • Overview

    Technical Manager ALPs

     

    Location:  Zurich (Switzerland)

     

    The overall responsibility is to lead all technical and solutions related aspects of the Go to Market Strategy and Execution in the ALPs Business Unit. This includes managing a team of Sales Engineers and Customer Service Managers in Switzerland and Austria.

     Reporting Line: Business Unit Leader ALPs

    The Responsibilities

    • Manages Sales Engineers and Customer Service Managers (pre and post sales)
    • Creates and executes plans that integrate TM’s technology and solutions into the Go to Market- and sales cycle strategy and activities
    • Identifies Industry and Technology trends. Assures input-/feedback loop with Global product organisations (local needs for Technology, products, features)
    • Positions Trend Micro as Thought Leader, peers with C-Level at customers and partners
    • Reviews and approves proposed development releases
    • Identifies, compares, selects and ensures implementation of technology solutions to meet current and future needs
    • Enables local BU team and local Partners to successfully position TM’s technological vision and solutions

    You Are

     

    • Understanding of wider business beyond technology – experience in both small and large business
    • Successful in fast paced and quick changing environments
    • Open-minded, hands-on and receptive to ideas contributed by the team
    • Fluent in German and in English; French language skills are a plus

     

     

     

    You Have

    • First experience in managing technical teams such as Sales Engineers and Customer Service Managers, preferably in the IT Security industry
    • Technical expertise in IT security products and solutions and ability to answer detailed technical questions if the need arises
    • Experience with software development and deep understanding of the Internet, its evolution and how it works under the skin
    • Excellent oral and written communication skills, as well as outstanding overall presentation skills to both large and small audiences
    • An ability to adapt communication style to audience (technologists and non-technologists) and specific situations
    • Strong interpersonal and leadership skills

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