• Sales Development Specialist

    Job ID
    DE-Garching bei München
  • Overview

    Discover Trend

    Since 1988, Trend Micro has been an internet security pioneer tackling an expanding malware landscape. When you join Trend, you join a unique global family with more than 25 years of history, marked by an entrepreneurial spirit and vision that has assured our products are always on the cutting edge in a very competitive field.



    Discover You
    At Trend, we are always looking for top talent. We hire capability 1st, and you will work with the best. When you join us, you have direct access to any level, and freedom to make an impact and influence. We expect leadership, not management. With Trend Micro, you drive your own development. We encourage thought leadership and advocate internal opportunity. Trend is like nowhere else. We embrace all of our differences and are motivated by challenge. We’re not just all about the money. You are recognized for your passion to succeed, and can be the best part of yourself here.

    Discover your next exciting career opportunity at Trend Micro Germany. 


    Sales Development Specialist


    The Role: Trend Micro is on an aggressive growth path. As a sales development expert, you have a critical role to play in fuelling this growth. Your focus is on inbound lead qualification, moving leads into and through the sales funnel, qualifying prospects, and setting up sales qualified appointments. You are passionate about cyber security and are keen to learn more to stay abreast of cyber criminals. You like using your technical knowledge to articulate solutions, be it via telephone, face-to-face or WebEx. You find it rewarding to generate high quality sales leads that build pipeline.

    The Responsibilities

    • Qualify inbound marketing inquiries and calls timely
    • Identify short term opportunities ready for direct sales engagement
    • Manage the lead queue in Salesforce, nurturing inquiries through the sales funnel
    • Participate in call out campaigns
    • Events support including generating event attendees, stand duty and follow up
    • Account profiling, social networking (via Linkedin and other platforms) and research as required to aid opportunity generation
    • Achieve daily, weekly, and monthly KPI’s
    • Setting appointments for sales to meet with potential customers
    • Working in alignment with sales support to provide the best possible business development for sales

    You Are

    • Comfortable on the phone and Webex
    • Motivated to contact prospects via multiple methods in order to achieve targets
    • Able to multi-task, prioritize, and manage time effectively
    • Driven and ambitious with a strong desire to succeed
    • Metrics focused and driven by success
    • Independent, structured and have a results-oriented approach to working

    You Have

    • Excellent language skills in German and English
    • Strong business acumen, professionalism, accountability and self-starter qualities
    • Excellent sales skills and a proven track record of achieving KPI’s
    • Excellent verbal and written communications skills
    • Professional experience in inbound and/or outbound calling with end customers, ideally at a telemarketing/telesales agency or in customer services, helpdesk and support. Junior account manager experience in the IT industry is a plus

    Equal Opportunities Statement:


    At Trend Micro, we embrace change, empower people, and encourage innovation in a connected world. Our diversity and multicultural workforce are key contributing factors to our success across the globe. We like to have fun while taking our culture seriously. We are an equal opportunity employer and are committed to this regardless of race, colour, religion, sex, nationality, age, citizenship, sexual orientation, marital status, gender identity or veteran status. We do not allow discrimination or harassment of any kind.


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